Melken Solutions Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to melken-solutions.com and Melken Solutions, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Melken Solutions, LLC include, Melken and Melken™ Scanning Services, Melken™ Technical Services Support, Melken™ Publishing Services. The Melken website is a informational site. By using the Melken website, you consent to the data practices described in this statement.

TRUSTe Privacy Program
Melken is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at Email Us! If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.

Collection of your Personal Information
Melken may collect personally identifiable information, such as your name. Melken may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, political affiliation, race and religion. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Melken. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Melken website.
Melken encourages you to review the privacy statements of websites you choose to link to from Melken so that you can understand how those websites collect, use and share your information. Melken is not responsible for the privacy statements or other content on websites outside of the Melken website.

Use of your Personal Information
Melken collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Melken may also use your personally identifiable information to inform you of other products or services available from Melken and its affiliates. Melken may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Melken does not sell, rent or lease its customer lists to third parties.
Melken may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Melken may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Melken, and they are required to maintain the confidentiality of your information.
Melken may keep track of the websites and pages our users visit within Melken, in order to determine what Melken services are the most popular. This data is used to deliver customized content and advertising within Melken to customers whose behavior indicates that they are interested in a particular subject area.
Melken will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Melken or the site; (b) protect and defend the rights or property of Melken; and, (c) act under exigent circumstances to protect the personal safety of users of Melken, or the public.

Use of Cookies
The Melken website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Melken pages, or register with Melken site or services, a cookie helps Melken to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Melken website, the information you previously provided can be retrieved, so you can easily use the Melken features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Melken services or websites you visit.

Google Analytics
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of this site, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.

Security of your Personal Information
Melken secures your personal information from unauthorized access, use or disclosure.

Children Under Thirteen
Melken does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you will ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Melken by contacting us here:


Changes to this Statement

Melken will occasionally update this Statement of Privacy to reflect company and customer feedback. Melken encourages you to periodically review this Statement to be informed of how Melken is protecting your information.

Contact Information

Melken welcomes your questions or comments regarding this Statement of Privacy. If you believe that Melken has not adhered to this Statement, please contact Melken at:


Effective as of January 01, 2021

Terms of Service


Agreement between user and melken-solutions.com:

Welcome to melken-solutions.com . The melken-solutions.com website (the "Site") is comprised of various web pages operated by Melken Solutions, LLC ("Melken"). melken-solutions.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of melken-solutions.com m constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. melken-solutions.com is a informational Site The purpose of this website is to educate our customers and potential customers on our services.

Privacy

Your use of melken-solutions.com is subject to Melken's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting melken-solutions.com m or sending emails to Melken constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Melken does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use melken-solutions.com m only with permission of a parent or guardian.

Links to third party sites/Third party services

melken-solutions.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Melken and Melken is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Melken is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Melken of the site or any association with its operators.

Certain services made available via hmelken-solutions.com om are delivered by third party sites and organizations. By using any product, service or functionality originating from the http://www.melken-solutions.com domain, you hereby acknowledge and consent that Melken may share such information and data with any third party with whom Melken has a contractual relationship to provide the requested product, service or functionality on behalf of melken-solutions.com users and customers.


No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use melken-solutions.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Melken that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Melken or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Melken content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Melken and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Melken or our licensors except as expressly authorized by these Terms.


International Users

The Service is controlled, operated and administered by Melken from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Melken Content accessed through melken-solutions.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


Indemnification

You agree to indemnify, defend and hold harmless Melken, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Melken reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Melken in asserting any available defenses.


Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MELKEN SOLUTIONS, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

MELKEN SOLUTIONS, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. MELKEN SOLUTIONS, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MELKEN SOLUTIONS, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MELKEN SOLUTIONS, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.


Termination/access restriction

Melken reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Melken as a result of this agreement or use of the Site. Melken's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Melken's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Melken with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Melken with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Melken with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.


Changes to Terms

Melken reserves the right, in its sole discretion, to change the Terms under which melken-solutions.com m is offered. The most current version of the Terms will supersede all previous versions. Melken encourages you to periodically review the Terms to stay informed of our updates.


Contact Us

Melken welcomes your questions or comments regarding the Terms:


Effective as of January 01, 2021

Refund Policy


Thanks for doing business with Melken Solutions, LLC. If you are not entirely satisfied with our service, we are here to help. This Return and Refund Policy applies to melken-solutions.com.


Returns

Since Melken Solutions is offering non-tangible irrevocable document scanning and conversion services we do not issue returns once the service is rendered. As a customer you are responsible for understanding this upon doing business with Melken Solutions. However, we realize that exceptional circumstance can take place with regard to the service that we provide. As such, you have 1 Year from date of service to request that Melken correct a deficiency with services rendered.


Refunds

If you are not 100% satisfied with our service, please do not hesitate to contact us. Refunds may be requested for documents that were scanned in poor quality. If we are unable to resolve your issue successfully after 60 days from your first attempt, we will be more than happy to refund you for documents that we were not able to successfully convert.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-efundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Changes to this Statement

Melken will occasionally update this Return and Refund Policy to reflect company and customer feedback. Melken encourages you to periodically review this Statement to be informed of how Melken is protecting your information.


Contact Information

Melken welcomes your questions or comments regarding this Return and Refund Policy. If you believe that Melken has not adhered to this Policy, please contact Melken at:


Effective as of January 01, 2021

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